Welcome to Kelowna Naturopathic Clinic
For many of you, this may be your first time consulting a naturopathic physician. For others, you may have been treated in the past by one of Dr. Swetlikoff’s colleagues. Regardless, welcome to our clinic.
Our goal at this clinic is to provide high quality, individualized care, in an effective and non-toxic manner. We encourage your active participation in this process. Chronic conditions of many years duration require more time and effort to correct then do recent problems. Patience, motivation and discipline are key attributes for a successful outcome.
Dr. Swetlikoff is open to working with other practitioners you may also have participating in your medical care, be it a medical doctor, chiropractor, dentist, massage therapist etc. If referral to one of these professionals is deemed appropriate and in your best interest, it shall be recommended. An integrated approach to health care is often the most effective.
Many of the therapies and diagnostic procedures used at this clinic are state of the art and are related to Dr. Swetlikoff’s level of extensive, specialized training. Verbal or written information will be given to help educate you on these methods. Feel welcome to ask questions of the staff regarding any unfamiliar or unclear aspects of your care. We recommend keeping a personal file in where copies of tests, handouts & questions can be maintained regarding your health.
In general, the first visit is a consultation. In advance, you will be asked to fill in a comprehensive intake form which Dr. Swetlikoff will refer to during history taking. A thorough history, discussion of diagnostic / therapeutic options and expectations will be focus of this initial visit. The second visit is usually devoted to assessment. Physical examination, in house specialty tests and standard lab tests will either be performed or specimens collected. After all test results are obtained, Dr. Swetlikoff will review with you all of the collected data and a specific, individualized treatment program is outlined. Subsequent follow-up appointments are scheduled as needed.
For those patients traveling from outside of the Okanagan area to this clinic, this process may be sped up if time is permitting and advance scheduling is arranged. We try to accommodate everyone with consideration of patient and clinic schedules.
Since our services are not covered by the provincial health plan, you are responsible for payment of any expenses incurred. Some extended health insurance policies may help offset some of these fees; therefore it would be wise to discuss your coverage with your individual insurer. We do expect payment at the time services are rendered either by cash, debit or credit card. Due to safety and sterility issues, pharmacy items can not be returned for refund once dispensed.
If questions or problems arise in regard to quality of care, billing or other concerns please feel free to discuss them with Dr. Swetlikoff directly or with any of the staff. Your opinions are important to us and we aim to satisfy all patients to the best of our ability.
We look forward to serving you and wish you good health and happiness.
Respectfully, Garrett G. Swetlikoff, N.D. & staff